EU9 PRIVACY POLICY

EU9 Casino (“we”, “our”, “us”) operates this online gaming platform and is committed to safeguarding your personal data. This Privacy Policy describes how we collect, use, store, and protect information belonging to all registered members and visitors.

1. Information We Collect

We may collect the following types of data when you register, deposit, play, or interact with our platform:

Personal details (name, date of birth, contact number, email)
Account and login credentials
Identity verification records for KYC and withdrawals
Banking and transaction history
Gameplay and betting activity
Device, IP address, and browser information
Cookies and analytics tracking data

2. How We Use Your Information

We process your data to:

Create and manage your gaming account
Process deposits, withdrawals, rewards, and promotions
Verify identity and prevent fraud
Maintain platform security and compliance
Improve user experience and personalise content
Send service notices and optional promotional messages

3. Sharing and Disclosure

We do not sell or trade your information. However, your data may be shared with:

Licensed game providers and system vendors
Payment processors and approved banking partners
Fraud prevention and compliance services
Government agencies, when required by law

4. Data Security

We use encryption, firewalls, secure network protocols, and internal access controls to protect your information. While we strive for maximum protection, no system is completely risk-free.

5. Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory requirements.

6. Your Rights

Depending on your jurisdiction, you may request to:

View or update account information
Opt out of marketing communications
Close your account
Certain data cannot be deleted for compliance and anti-fraud purposes.

7. Cookies

We use cookies to analyse traffic, enhance performance, and customise your experience. You may disable cookies via browser settings, though some features may not function properly.